Applications Specialists (AS) serve as product experts to provide applications
and technical support for all Molbio® product applications to support sales
growth. AS ensure a high degree
of customer satisfaction and loyalty to Molbio® products as the primary contact for system applications,
technical support, troubleshooting of instruments, reagents and software issues. AS also manage the complaint handling process to ensure
the timely, accurate resolution of customer complaints, which often involves
working closely with other groups, such as Post Market Surveillance,
Regulatory, R&D, Manufacturing, Engineering, Systems Integration, Legal,
Service, and Instrument Production
l Carrying out demonstrations and workshops at customer and institutional levels to increase the awareness regarding product applications.
Training customers and colleagues,
imparting expert technical knowledge on Molbio products.
Experience: 2 Years
Good communication skills, analytical ability and logical reasoning, good oratory and sales skills.