Manager - Information & Technology

Location: Goa
Job ID: IT - 01
Department : Accounts, Purchase and IT


Job Description
  • SAP: Monitor the support activities of in house L1/L2 team in terms of effectiveness, on time resolution and accuracy/quality of the solution. Liaise with external AMS support team to effectively utilize the entitles support resources. Prioritize feature expansion by facilitating user discussions with due management approval.
  • Project/Implementation management : Deploy new IT solutions. Ensure timelines are met from the user group. Infrastructure readiness, overlook different phases of implementation and go-live. 
  • Review and optimize IT policies/procedures to ensure compliance and at par with industry standards
  • Digitisation : Participate in process automation/digitisation initiative. Facilitate requirement definition by liaising with users and in-house development teams. Ensure infrastructure readiness.
  • Compliance : Participate in computer system validation (for both in house as well as enterprise third party products),  
  • Network: Oversee all technology operations (e.g., AWS Cloud, Network (MPLS & SD WAN), Security & Infrastructure, Google Workspace,internal network on critical infrastructure 24/7), cyber security and evaluate them according to established goals
  • SOC: Work with R&D IT on the inhouse operation center to monitor and respond  to incidents in the cyber security realm. 
  • Financial planning : Budgeting for CAPEX/OPEX
  • Vendor management: Maintain the vendor ecosystem including enterprise solutions
  • Reporting: functional reporting to GM-IT, R&D and management reporting to Operation Director


  • Experience in ERP systems like SAP ECC or S/4 Hana in a manufacturing environment
  • Knowledge in cloud management services (AWS) AD,DNS,DHCP, Google workspace  and Networking(MPLS &  SD WAN). Awareness on other cloud services and cost control
  • Experience in conducting internal and external audits, VAPT exercises
  • Awareness of data protection guidelines and regulatory compliance


12 – 15 yrs of Experience.

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