Application Specialist

Applications Specialists (AS) serve as product experts to provide applications

and technical support for all Molbio product applications to support sales

growth. AS ensure a high degree of customer satisfaction and loyalty to

Molbio products as the primary contact for system applications, technical

support, troubleshooting of instruments, reagents and software issues. AS

also manage the complaint handling process to ensure the timely, accurate

resolution of customer complaints, which often involves working closely with

other groups, such as Post Market Surveillance, Regulatory, R&D,

Manufacturing, Engineering, Systems Integration, Legal, Service, and

Instrument Production.