Key Account Manager

Location: Goa

Job ID: IT272175

Department: Sales

Responsibility

  • Developing and sustaining solid relationships with key clients that bring in the most income for the company.  
  • Sales Development role of MDX  product segments aligned with the company growth. Addressing and resolving key clients’ complaints.
  • Acting as the main point of contact between key clients and internal teams.
  • Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
  • Compiling reports on account progress, goals, and forecasts.
  • Developing a thorough understanding of key clients\\\' needs and requirements and preparing customized solutions with an appointed Regional Customer Solutions Manager.
  • Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client\\\'s long-term goals.

Requirement

  • Bachelor\\\'s Science degree or PG or MBA marketing.
  • 8-10 Years of proven working experience 
  • Proven Sales and Project Management experience.
  • Proven experience in key account management
  • Ability to build rapport with key clients and to handle multiple client accounts.
  • Strong negotiation and leadership skills.
  • Exceptional customer service and communication skills.
  • Proficient in all Microsoft Office applications as well as CRM software.

Experience

  • 8 - 10 year