Product Officer – Post-Market Surveillance (PMS)
Responsibilities
- Assist in compiling, organizing, and maintaining product-wise PMS data for inclusion in PMSR and PSUR.
- Coordinate with Customer Support, Sales, QA, and RA teams to collect:
○ Complaint data
○ Customer/distributor feedback
○ Training feedback
○ Scientific literature, advisory notices, and field reactions.
- Maintain control of PMS-related documents (SOPs, plans, reports, annexures).
- Conduct periodic literature reviews and maintain review logs.
- Support monitoring of software/design updates and track their impact on product performance.
- Help prepare PMS reports by collecting inputs such as sales volume, document IDs, and version histories.
- Ensure audit readiness of PMS documentation and timely updates to the PMS register.
Requirements
Candidate should have a Master’s degree in Life Sciences, Biotechnology, Microbiology, or a related field.
Experience
- Prior experience in Regulatory Affairs is desirable and Exposure to Post-Market Surveillance (PMS) or Quality Management Systems (QMS) is preferred.
